Values are increasingly critical to today’s healthcare organizations, which operate in an environment in which disruption has become a constant. Health leaders must fight the noise created by disruption in order to deliver on their deepest-held beliefs, and a values-based strategy can clarify, motivate and reenergize health care employees.
Consider, for example, Baylor Scott & White Health, where 85 percent of employees report that their work has special meaning. A healthcare organization able to tie its core purpose, providing patient care, with a higher value — changing the world through acts of kindness and generosity, in the case of Baylor Scott & White — can motivate a custodian or technician to respond more efficiently to a call.
In a recent article in Healthcare Business Today, Propeller Co-Founder and Managing Partner Jeff Foley details how and why a values-based strategy can be so effective in the health care industry.
A strong believer in perseverance, grit and teamwork, Jeff has an innate ability to scan the path ahead and foresee where the challenges lie, no matter how complex the undertaking. Throughout his career, he has taken calculated risks: The first took him from engineering to consulting; the second to a startup, where he helped grow a small, five-person consultancy into a thriving business. A third leap of faith allowed him to leverage that startup experience in building his own company, Propeller. He has 20 years of experience in consulting and business implementation, with previous roles at ACME Business Consulting, Intel, Arthur Andersen and Ernst & Young. Jeff holds an MBA from The Fuqua School of Business at Duke University and a bachelor’s degree in mechanical engineering from Southern Methodist University.