Capability Enablement For A Large Medical Center

The Problem

A large academic medical center wanted to enable the capability of a value-based care system through technology. Additionally, the adoption and utilization of new processes and tools were required to understand preventative interventions and the relationship between cost and utilization.


The Approach

Our team built the technical foundation and aligned data integration and requirements. We structured the framework to consume external data, produce ad-hoc physician panel-level reporting, and identify 16 critical quality measures for intervention. Once user profiles were established and the impact was assessed, our team collaborated with key stakeholder groups to understand use cases and motivate adoption.

Services Provided

  • Change  & Project Management
  • Stakeholder Engagement
  • Strategy Assessment
  • Organizational Effectiveness & Alignment
  • People Strategy
  • Data Integration & Vendor Management
Relevant Service Offerings
  • Payment Innovation
  • Care Model Innovation
  • Operational Excellence

Value Delivered

Within a shifting landscape of alternative payment model changes and participation challenges, we integrated and utilized over 2M claim files in the measure calculation, established new processes to allow proactive patient contact, engaged 215 physicians in the new process, and created dashboards to understand pacing at multiple levels.

2M Claim Files

integrated and utilized in the measure calculation

215 Physicians

engaged in new processes


quality metrics calculated