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Mobilize
Momentum
By listening and building trust first, we break down walls of resistance.
Accelerate
Momentum
Through iteration, we bring clarity to ambiguity.
Adapting
Momentum
Customization calms the chaos with tailored solutions that adapt to change.
Sustaining
Momentum
To sustain success, we deliver frameworks that expand the capacity for change.
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People & Change

In today’s constantly evolving business climate, the ability of your people to not only adapt to change but thrive in it is what will set you apart. We help clients and their most important asset — people — move through transformational change.

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Strategy

Actionable strategies that advance business outcomes and deliver results.

  • Business + Opportunity Assessments
  • Strategic Planning + Execution
  • Business Case Realization
  • Merger + Integration Execution
  • Business + Operating Model Strategy
  • Digital Transformation
Customer

Improve the customer journey through innovative interactions.

  • Omni-Channel Commerce
  • Marketing + Product Management
  • Fulfillment + Logistics
  • Digital Transformation
  • Customer Service Operations
  • Customer Journey + Experience Design
People

Align culture, talent, and strategy to cultivate an agile, engaged, and high-performing organization.

  • Change Management
  • Communication + Training Delivery
  • Knowledge Management
  • Team Leadership + Development
  • Organizational Design + Alignment
  • People Strategy
  • Stakeholder Engagement
Process

Maximize operational efficiency by reducing complexity, ensuring quality, and improving productivity.

  • Process Reengineering + Improvement
  • Supply Chain Optimization + Management
  • Operational Excellence
  • Enterprise Performance Management
  • Lean/Six Sigma Adoption
  • Agile Transformation + Adoption
Technology

Leverage technology to gain insights, transform processes, and innovate for competitive advantage.

  • Technology Enablement + Implementation
  • Vendor + Solution Evaluation
  • Product Management
  • PMO Design, Set-up, and Evaluation
  • Program + Portfolio Management
  • Project Reset + Rescue
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Retail

Retailers who lead the way with consumer-centric strategies and technological innovation will win in a highly competitive landscape. Propeller’s experts help retailers leverage technology, redefine operations, and turn data into action to enable resilience and innovation. Whether you’re optimizing your supply chain capabilities to achieve greater efficiency, improving customer loyalty by maturing your customer personalization efforts, or modernizing your systems to match your strategic vision, we work collaboratively to drive transformative change.

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Case Study

People-First Data-Centric Organization Transformation

To unlock growth and improve decision-making confidence, a global retailer’s data and analytics organization needed to evolve and mature capabilities across the enterprise. To support this organizational transformation, the Propeller team designed an Organization Activation Framework to assess operational performance across people, process, and structure and conducted 29 senior and C-level stakeholder interviews. Once the data was synthesized, we delivered 46 supporting initiatives with strategies and implementation plans across 5 high-level recommendations spanning vision alignment, operating model, lean portfolio, data culture maturity, and team development.

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